Cookie Policy
Introduction
This Cookie Policy explains how MLPipes LLC ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our web properties. This policy is designed to help you understand what cookies are, how we use them, and the choices you have regarding their use.
This policy applies to the following web properties:
- mycari.carihealth.ai - Main application
- account.carihealth.ai - Account management
- signup.carihealth.ai - Registration portal
- help.carihealth.ai - Help center and documentation
Note: The myCARI iOS application does NOT use browser cookies. Mobile app data handling is covered in our Privacy Policy.
What Are Cookies?
Cookies and similar technologies are small pieces of data stored on your device that help websites function properly and provide a better user experience. Here are the technologies we use:
| Technology | Description | Duration |
|---|---|---|
| Cookies | Small text files stored in your browser. Can be "session" (deleted when you close browser) or "persistent" (remain until expiry or deletion). | Varies (session to 1 year) |
| Local Storage | Browser storage that persists until explicitly cleared. Used for user preferences and app state. | Until cleared by user |
| Session Storage | Browser storage that is cleared when the tab or browser is closed. Used for temporary data during your visit. | Browser session only |
| Pixels/Beacons | Tiny transparent images that help us understand how you interact with our emails and pages. We use these minimally for analytics only. | N/A (no data stored) |
How We Use Cookies
Essential Cookies (Required)
These cookies are strictly necessary for our website to function. They cannot be disabled without breaking core functionality. We do not require consent for these cookies as they are essential to provide the service you requested.
| Cookie Name | Purpose | Duration |
|---|---|---|
session_id |
Maintains your logged-in session state across pages | Session (or 24 hours if "Remember Me") |
csrf_token |
Security token that prevents cross-site request forgery attacks | Session |
auth_state |
Stores authentication state during the OAuth login flow | 10 minutes |
cookie_consent |
Remembers your cookie preference choices | 1 year |
Functional Cookies (Optional)
These cookies enhance your experience by remembering your preferences. They are not essential but help provide a more personalized experience.
| Cookie Name | Purpose | Duration |
|---|---|---|
language |
Remembers your preferred language setting | 1 year |
theme |
Remembers your light/dark mode preference | 1 year |
display_prefs |
Stores UI preferences like collapsed sidebars, default views, etc. | 1 year |
Analytics Cookies (Optional)
We use analytics cookies to understand how visitors interact with our website. This helps us improve our services and user experience.
We use Google Analytics with the following privacy protections:
- IP anonymization is enabled - your full IP address is never stored
- Data sharing with Google is disabled
- Advertising features are disabled
- Data retention is set to the minimum period (14 months)
IP Anonymization: We have configured Google Analytics to anonymize IP addresses. The last octet of your IP address is set to zeros before any storage or processing takes place, ensuring your precise location cannot be determined from analytics data.
We Do NOT Use
myCARI does not use and will never use:
- Advertising or targeting cookies - We don't show ads or build advertising profiles
- Third-party marketing cookies - We don't share data with marketing networks
- Social media tracking pixels - We don't embed Facebook, Twitter, or other social tracking
- Cross-site tracking - We don't track your activity on other websites
Your Cookie Choices
You have several options for managing cookies:
Browser Settings
Most web browsers allow you to control cookies through their settings. Here's how to manage cookies in popular browsers:
Safari (macOS)
- Open Safari and go to Safari > Settings (or Preferences)
- Click the Privacy tab
- Under "Cookies and website data," choose your preferred setting
- Click Manage Website Data to view or remove specific cookies
Safari (iOS)
- Open Settings on your device
- Scroll down and tap Safari
- Under "Privacy & Security," toggle Block All Cookies
- Tap Clear History and Website Data to remove existing cookies
Chrome
- Click the three-dot menu and select Settings
- Click Privacy and security in the left sidebar
- Click Cookies and other site data
- Choose your preferred cookie settings
Firefox
- Click the hamburger menu and select Settings
- Click Privacy & Security in the left sidebar
- Under "Enhanced Tracking Protection," choose your protection level
- Click Manage Data to view or remove specific cookies
Our Cookie Settings
When you first visit our website, you'll see a cookie consent banner with the following options:
- Accept All - Enables all cookies including analytics and functional cookies
- Essential Only - Only enables cookies required for the website to function
- Manage Preferences - Opens detailed settings where you can enable/disable specific cookie categories
You can change your cookie preferences at any time by clicking the cookie icon in the footer of any page.
Third-Party Cookies
Some cookies on our site are set by third-party services that we use. These services have their own privacy policies:
| Service | Purpose | Privacy Policy |
|---|---|---|
| Google Analytics | Website analytics and usage statistics | Google Privacy Policy |
| Stripe | Payment processing (only on payment pages) | Stripe Privacy Policy |
| Firebase | Authentication and cloud services | Firebase Privacy Policy |
Cookie Duration
The following table summarizes how long our cookies remain on your device:
| Cookie Type | Duration | Notes |
|---|---|---|
| Session cookies | Until browser closes | Automatically deleted when you close your browser |
| Authentication cookies | 24 hours (with "Remember Me") | Keeps you logged in across sessions |
| Preference cookies | 1 year | Remembers your settings for return visits |
| Consent cookie | 1 year | Remembers your cookie choices |
| Analytics cookies | Up to 14 months | Set by Google Analytics |
Do Not Track
We honor Do Not Track (DNT) signals.
If your browser sends a DNT signal, we will:
- Disable Google Analytics tracking
- Not set any optional/functional cookies
- Only use essential cookies required for site functionality
Most browsers allow you to enable DNT in their privacy settings. We encourage you to use this feature if you prefer not to be tracked.
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes:
- We will update the "Last Updated" date at the top of this policy
- For significant changes, we may notify you via email or a prominent notice on our website
- We encourage you to review this policy periodically
Your continued use of our services after any changes indicates your acceptance of the updated policy.
Questions?
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Email: privacy@mlpipes.ai (privacy inquiries)
Email: support@mlpipes.ai (general support)
Mail:
MLPipes LLC
5725 S Valley View Blvd Ste 5 PMB 471045
Las Vegas, Nevada 89118-3122 US
Related Documents
For more information about how we handle your data, please review our other policies: